Terms & Conditions

Welcome to ec.npdigimarketing.com. These Terms & Conditions govern your use of our website and the purchase of products through our online store. By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions.

Please read these terms carefully before using our website or placing an order.

1. About Our Website

ec.npdigimarketing.com is an online e-commerce platform that allows customers to browse, select, and purchase products offered through the website.

We reserve the right to modify, update, suspend, or discontinue any part of the website or its services at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information you provide during registration or checkout is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will not misuse, interfere with, or attempt to gain unauthorized access to the website.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on the website are accurate.

However:

  • Product colors may appear slightly different depending on your device or screen settings.
  • Product images may be for illustration purposes.
  • Product availability may change without notice.
  • We reserve the right to correct errors or inaccuracies in product information.

4. Prices and Payments

All product prices displayed on the website are subject to change without prior notice.

Where applicable, taxes, delivery charges, and other applicable fees may be added to the order total at checkout.

Customers are responsible for providing accurate payment information. We may use third-party payment service providers to process payments.

We do not store or have direct access to sensitive payment information such as complete debit-card or credit-card details where payment processing is handled by a third-party payment provider.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. An order is considered accepted only when we confirm the order for processing or dispatch.

We reserve the right to cancel or refuse an order in situations including:

  • Product unavailability.
  • Incorrect pricing or product information.
  • Suspected fraudulent or unauthorized transactions.
  • Incorrect customer information.
  • Delivery restrictions.
  • Technical or system errors.

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund policy.

6. Shipping and Delivery

We aim to process and deliver orders within the estimated delivery period displayed on the website.

Delivery times may vary due to:

  • Product availability.
  • Customer location.
  • Courier or logistics delays.
  • Weather conditions.
  • Public holidays.
  • Natural disasters or other circumstances beyond our reasonable control.

We are not responsible for delays caused by third-party delivery partners or circumstances beyond our control.

Customers should provide a complete and accurate delivery address and contact information.

7. Returns and Exchanges

Returns and exchanges are subject to our applicable Return & Refund Policy.

Products may be eligible for return or exchange only if they meet the conditions specified in that policy.

Customers may be required to provide:

  • Order details.
  • Proof of purchase.
  • Photographs or other information regarding damaged, defective, or incorrect products.

Certain products may not be eligible for return or exchange due to their nature, hygiene requirements, customization, or other applicable restrictions.

8. Refunds

Where a refund is approved, the refund will generally be processed using the applicable payment method or another method determined by us.

The time required for the refund to appear in your account may depend on the payment provider or financial institution.

Shipping and other charges may be non-refundable where permitted under the applicable refund policy.

9. Customer Responsibilities

You agree to:

  • Provide truthful and accurate information.
  • Keep your account and login information secure.
  • Review your order details before completing a purchase.
  • Use the website only for lawful purposes.
  • Not attempt to damage, disrupt, or interfere with website operations.
  • Not use automated systems to collect website content without permission.
  • Not engage in fraudulent transactions.

10. Intellectual Property

All content available on ec.npdigimarketing.com, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Graphics
  • Text
  • Website design
  • Icons
  • Layouts
  • Videos
  • Software
  • Other website materials

may be protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission from the applicable rights holder.

11. User Accounts

If the website allows customers to create accounts, you are responsible for maintaining the confidentiality of your login credentials.

You should immediately notify us if you believe that your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts that violate these Terms & Conditions or are suspected of fraudulent or abusive activity.

12. Website Availability

We attempt to keep the website available and functioning properly. However, we do not guarantee that the website will always be:

  • Available without interruption.
  • Free from technical errors.
  • Free from viruses or other harmful components.
  • Compatible with every device or browser.

The website may occasionally be unavailable due to maintenance, technical issues, upgrades, or circumstances beyond our control.

13. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, payment providers, courier services, social-media platforms, or other services.

We are not responsible for the content, policies, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

14. Limitation of Liability

To the maximum extent permitted by applicable law, ec.npdigimarketing.com and its operators shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or purchase of products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

15. Force Majeure

We will not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including natural disasters, fire, flood, war, strikes, government restrictions, internet or telecommunications failures, transportation disruptions, or other unforeseen events.

16. Privacy

Your use of our website is also subject to our Privacy Policy.

The Privacy Policy explains how we collect, use, store, and protect information provided by customers.

17. Changes to These Terms

We may update or modify these Terms & Conditions from time to time.

Any updated version will be posted on this page with the revised “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms, subject to applicable law.

18. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from or relating to the use of this website or purchases made through it shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

19. Contact Us

If you have questions regarding these Terms & Conditions, orders, products, returns, or other website matters, please contact us:

Website: ec.npdigimarketing.com
Email: support@npdigimarketing.com
Phone: +9198121513
Business Address: 41, Tirthvandan Society, Po-Vaghasi, Gujarat

20. Acceptance of Terms

By accessing and using ec.npdigimarketing.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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